Help & Documentation
PKOUG Help & Documentation
Guides for using PKOUG, My PKOUG, the Community Forum, Knowledge Hub, events, SIGs, chapters and account features.
Choose where you need help
PKOUG PKOUG Platform Help Membership, My PKOUG, Knowledge Hub, events, SIGs, chapters, sponsors and account security. Forum PKOUG Forum Help Asking and answering, discussions, voting, accepted solutions, search, categories and tags.One PKOUG account signs you in to both. Guides marked PKOUG & Forum apply to either site.
Showing PKOUG Platform help, including guidance that applies to both sites.
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Start from what you want to do — no need to know where it lives.
Getting started
Build my profile
Participate
Account & support
Browse by topic
14 topics · 62 articles
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What PKOUG is, how the platform and the Community Forum fit together, and how to join and sign in.
Applies to: PKOUG & Forum9 articles in Getting started
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Plans, applying, payment, membership status, your profile, the member directory and testimonials.
Applies to: PKOUG Platform9 articles in Membership
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Your private member workspace: dashboard, feed, contributions, Knowledge, events and proposals.
Applies to: PKOUG Platform2 articles in My PKOUG
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Asking and answering Oracle questions, discussions, voting, accepted solutions, search, categories and tags.
- Forum overview: questions, discussions, categories and tags
- How to ask a question
- Accepted solutions
Applies to: PKOUG Forum1 article in PKOUG Forum
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Contribution points, reputation, ranks, badges, credentials, leaderboards and what recognition does not grant.
Applies to: PKOUG & Forum9 articles in Reputation & recognition
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Finding reviewed Oracle resources, saving them, and submitting your own for review.
- What is the Knowledge Hub?
- Searching and filtering Knowledge
- Using a Knowledge resource: files, bookmarks, follows and feedback
Applies to: PKOUG Platform6 articles in Knowledge Hub
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Finding sessions, registering, changing a registration, attendance verification and speaking.
Applies to: PKOUG Platform5 articles in Events
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What SIGs are, following versus joining, SIG events and Knowledge, and proposing a new SIG.
Applies to: PKOUG Platform3 articles in Special Interest Groups
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City chapters, their leaders and volunteers, and how chapter roles work.
Applies to: PKOUG Platform2 articles in Chapters
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Shaping your feed, saving items for later, and controlling which notifications you receive.
Applies to: PKOUG & Forum3 articles in Following, bookmarks & notifications
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How sponsorship and partnership differ, and how organisations work with PKOUG.
Applies to: PKOUG Platform2 articles in Sponsors & partners
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PKOUG's independent guide to the Oracle ACE Program and requesting personal guidance.
Applies to: PKOUG Platform2 articles in Oracle ACE guidance
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Passwords, sessions and devices, privacy controls, signing out and display themes.
- Changing or resetting your password
- Sessions, signed-in devices and signing out
- Privacy controls: what is published and where to change it
Applies to: PKOUG & Forum4 articles in Account & security
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Community rules, content and safety guidelines, moderation, fair-play and privacy guidance.
Applies to: PKOUG & Forum5 articles in Policies & guidelines
Featured guides
- What is PKOUG?Getting started
- How PKOUG and the Community Forum fit togetherGetting started
- How to join PKOUGGetting started
- Signing in to PKOUG and the Community ForumGetting started
- My PKOUG: your member workspaceMy PKOUG
- How contribution points are calculatedReputation & recognition
Recently updated
- Privacy on PKOUGUpdated 17 Sep 2026
- Fair-play rules for recognitionUpdated 17 Sep 2026
- How moderation worksUpdated 17 Sep 2026
- Content and safety guidelinesUpdated 17 Sep 2026
- Community guidelinesUpdated 17 Sep 2026
Where should I go?
Three places answer three different kinds of question.
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Help Center
“How do I use PKOUG?”
Step-by-step guides to accounts, membership, the forum, events, recognition and settings.
You are here
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Knowledge Hub
“I need Oracle technical knowledge.”
Reviewed Oracle guides, scripts, labs and recordings shared by the community.
Explore Knowledge -
Community Forum
“I want to ask the community.”
Ask Oracle questions, answer others and join discussions with practitioners.
Visit the Forum
Still need help?
For an Oracle technical problem, ask practitioners in the Community Forum. For your account, membership or payments, contact the PKOUG team.